new star matka
new star matka
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This app is available for your device
new star matka
This app is available for your device
Contact
+91 9565589801
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new star matka?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) received to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to ensure a smooth experience. If you don't receive the OTP after trying to send it again, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once installed, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the new star matka?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other gaming apps available. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw the bonus money collected, only the actual winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time that can range from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variability affects the overall completion time of transactions within the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than yourself. You can withdraw the winnings you earn while playing games with the bonus. Any funds earned from playing games with the bonus can be withdrawn as normal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is processing correctly. If your withdrawal is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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